Frequently Ask Question
Welcome to the Yousky® FAQ page. Here, you’ll find detailed information on our products, services, warranty policies, installation guides, and more. Whether you have questions about our pool cleaning robots, inflatable hot tubs, steel frame pools, or other pool-related equipment, we are here to provide clear answers and professional support. If you have any further inquiries, feel free to reach out to our customer service team.
Yousky® FAQ
Yes, we offer dropshipping services for e-commerce businesses. You can list our products on your platform and have them shipped directly to your customers from our factory.
To become our distributor, please contact us through our website or email. We will assess your market and provide you with our distribution terms, pricing, and promotional support.
We provide OEM/ODM services to meet your specific needs. You can customize the design, packaging, and even product features. Please contact our sales team with your requirements for further details.
Yousky® is a leading manufacturer of high-quality swimming pool equipment, including robotic pool cleaners, pool pumps, steel frame pools, and other pool accessories. We provide customized and sustainable pool solutions for residential and commercial
We offer a 7-day return and exchange policy for defective or damaged items. Please contact our customer service team within 7 days of receiving the product for further instructions.
Absolutely! Our team is experienced in international trade and can assist with the import process. We can help with customs clearance, shipping, and providing the necessary documentation.
Yes, we maintain stock for our most popular products. However, some custom orders may require a production lead time. Please contact us to confirm availability.
Yes, we take packaging seriously. Our products are packaged securely to withstand transit. If you have specific packaging requirements, let us know, and we will customize it for you.
Yes, we provide marketing support including promotional materials, product images, brochures, and online content to help you promote our products in your market.
To become a distributor or sole distributor, you can contact us with your company information and target market. We will review your application and discuss the terms and conditions.
We supply products under the Yousky® brand as well as OEM/ODM options if you want to offer products with your own branding.
We are Qualified and Professional Team
At Yousky®, we pride ourselves on having a qualified and professional team dedicated to delivering high-quality pool products and services. Our team is committed to innovation, customer satisfaction, and expertise in the pool industry, ensuring that every product meets the highest standards of performance and durability.
Expert Knowledge
Our team consists of industry professionals with extensive knowledge and experience in pool technology, design, and maintenance.
Innovation-Driven
We continually explore new technologies and designs, ensuring our products are at the forefront of the pool equipment industry.
Customer-Centric Service
We are committed to providing exceptional customer support, offering personalized solutions and assistance to ensure a seamless experience from purchase to maintenance.