Terms Conditions

Last Updated: [June 23, 2025]

Welcome to YouskyDirect.com, the official website of Yousky® – your trusted manufacturer and supplier of innovative pool and outdoor wellness products.

Please read these Terms and Conditions (“Terms”) carefully before using our website or placing any orders. By accessing or using this website, you agree to be bound by these Terms.

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1. General

This website is operated by Yousky®. Throughout the site, the terms “we,” “us,” and “our” refer to Yousky®. By using our site, purchasing from us, or engaging with our content, you agree to these Terms and all applicable laws and regulations.

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2. Eligibility

You must be at least 18 years old or the legal age in your jurisdiction to use this website or make purchases. If you are using this site on behalf of a business or entity, you confirm that you are authorized to bind such entity to these Terms.

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3. Intellectual Property

All content on this website—including text, images, logos, product descriptions, videos, trademarks, and layout—is the property of Yousky® and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or exploit any part of the website without our prior written permission.

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4. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, we do not warrant that all content is error-free, complete, or current. We reserve the right to correct errors and update information without prior notice.

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5. Orders and Payments

• All orders placed through the website are subject to acceptance and availability.
• We reserve the right to cancel or refuse any order at our sole discretion.
• Prices are listed in USD (unless otherwise specified).
• Payment must be made in full before orders are processed or shipped.
• For wholesale, OEM, or private label inquiries, please contact us directly for terms.

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6. Shipping & Delivery

• Delivery times vary depending on your location and shipping method.
• Risk of loss passes to you upon delivery to the shipping carrier.
• You are responsible for any customs duties, import taxes, or local regulations in your country.

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7. Return & Refund Policy

Please refer to our Return Policy for details on returning products, refund eligibility, and timelines. Customized or used products may not be eligible for return unless defective.

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8. User Responsibilities

You agree not to:

• Use the website for unlawful purposes or solicit others to perform illegal acts.
• Transmit viruses, malware, or harmful code.
• Attempt to gain unauthorized access to the site’s backend or systems.

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9. Limitation of Liability

To the maximum extent permitted by law, Yousky® shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products. All products are sold “as is” unless otherwise stated in writing.